The hospitality industry covers a wide range of fields within the service and tourism industries that include food & beverage, catering, lodging, event planning, theme parks, theaters, museums and transportation. It is a multi-billion dollar industry that relies on the availability of disposable income and leisure time. The industry focuses on customer satisfaction as it leads to brand recognition and consumer loyalty which help to ensure the success of a company in this segment.
This industry requires reliable point-of-sale equipment, efficient management, proper marketing strategies and human resources. By utilizing point-of-sale systems, merchant is provided with advanced features catered to its specific needs and functionality such as inventory management, CRM, financials, warehousing…etc. which are all built into the POS system and software. Additional features and functionality can be added by installing a wide variety of peripherals such as magnetic stripe card readers, customer displays, barcode scanners and printers among others. It is an essential part of any business to enhance speedy order taking and check-outs which result in better customer satisfaction.